Front Office Coordinator
I enjoy meeting new people. It’s rewarding to know we’re able to improve their day, especially when they’re in pain. Dr. Burnett is a gentle endodontist and he takes time to make sure patients understand their procedure.
I work throughout the office, wherever I’m needed. At the front desk I answer phones, schedule visits, and check patients in and out. I also review the patient ledgers, file and track insurance claims, and collect co-pays. Sometimes I work in the operatory, to provide chairside assistance.
I’m the wife of my high school sweetheart, Brent Heaton. We have two handsome sons, Tyler and Lance, as well as two adorable dogs. Our family loves anything to do with the outdoors, especially hiking, boating, swimming, golfing, and traveling. We also love our football: watching and playing! I volunteer with several youth organizations, too.
I enjoy working hard to set patients’ minds at ease: supporting and encouraging them through a visit. Everything we do is focused on patient comfort, to relieve their pain and help them keep their teeth so they can smile with confidence.
I’m known as Dr. Burnett’s right hand gal ... and his left, too! I order supplies, make sure the back office runs smoothly, and complete treatment notes. I also communicate with referring offices and answer the phones when needed. My most important task, though, is holding patients’ hands, reassuring them, and reminding them that they will feel better.
I’m a single mother and love animals. My son and I have a dog and a cat. We have a 50-gallon fish tank, too! I own my jewelry business, for which I create beautiful designs with precious stones.
Professional Relations Coordinator
I love working in a practice where everything is focused on patient comfort and saving their teeth. Seeing a patient smile at the end of a procedure, and knowing we’ve provided care that will keep that smile healthy, is rewarding.
As our professional relations coordinator, I work closely with other dental offices. In addition to developing relationships, I work directly with referring practices. Together, we ensure each patient’s care and treatment is seamlessly coordinated and efficient. We want to make sure patients have nothing to worry about!
I enjoy living life with my amazing husband, Doug. We have five awesome kids, one granddaughter, and a super-cute little dog, Bear! As a sports family we spend a lot of time at the gym with the kids. We are also active members of our church.